Return Policy and Procedure

Return/Exchange

Return Policy and Procedure

  • -Returns apply to items that arrive damaged, dried out, or broken due to shipping/while in transit. Customers may get a replacement, store credit, or refund.
  • -Customer allergic reactions are not covered under the return policy.
  • -Change of mind, not liking product color, etc are NOT covered by the easy return policy.
  • -Gifts purchased by a customer for others are NOT covered unless they meet the damaged, broken, or dried out during transit criteria.
  • -Return process must be initiated within three days of purchase.
  • -No complaints will be honored 10 business days after receiving the order.
  • -Easy returns DO NOT APPLY to claims that we sell fake or inauthentic products. Our products are 100% authentic, and from authorized wholesalers and manufacturers.
  • -The return has to be of the same value as the purchase price. If an item is purchased using a coupon or during a sale, the refund/store credit amount should match the original price paid and not the full price.
  • -The item being returned must be unused and in original packaging.
  • -Any store credit vouchers issued as a return need to be used within thirty days, or else the voucher/store credit becomes invalid.
  • -Customer must have original, authentic, and valid receipt of purchase.
  • -Checking if an item is Halal ( حلال ) is the customer’s responsibility. Just4Girls will not refund nor exchange items that the customer believed are halal, but are not.